Express Change Management – January 13

Date(s) - 13/01/2020

RRP: $495.00 (ex GST)

70% of change programs fail to achieve their goals, largely due to employee resistance and lack of management support.

The Express Change Management course has been specifically developed to explain the issues associated with change management in the Australian workplace and to open students to new ideas and concepts when considering ‘change’.

The aim of the course is to present the theory but it is primarily geared towards explaining how the application of change impacts an organisation.

As Drucker says, the ‘thinking of yesterday’ will only cause trouble for our strategies and
business success, unless we find new ways of approaching change. This course is all about the approach and focusing on success.

Course Content

Fast Facts

• Business Diagnosis
• First and Second Order change
• Nudge Theory
• Building the psychological contract
• Communication Strategies
• Dealing with resistance positively

  • Half-day highly interactive workshop
  • Instructor Led
  • 3 Hours of Professional Development
  • Certificate of Achievement
  • High quality, healthy catering
  • Small class size

Have 6 or more people?


Enquire about having an in-housed session to improve your the skills and commitment to delivering great customer experiences


You must log in or register to make a booking.