Join us for this online masterclass to help you to improve or consolidate your business analysis skills. In just 2 hours, we  will examine the basics of processes – what they are, how to document and how to look for the waste elements.

This fast and fun session on Process Analysis will help you to consolidate your existing knowledge and help your business to embed a greater sense of process consistency and design principles.

This session will introduce the core and basic skills regarding business process, procedures and how to understand the flow of work in a written form.

We look at SIPOC as a core BA tool and then introduce the powerful ideas of lean management including value added and non value added process and effort.  Great session to help your business to restart with an eye on clean design and management of a great business.

Join us and learn how to bring business analysis to life across all of your business and start the process of design and standardisation.

Increase focus and revenue

Have 6 or more people?

Enquire about having an inhouse session to improve your the skills and commitment to delivering a great customer experiences