Process Analysis 101

Join us for this online masterclass to help you to improve or consolidate your business analysis skills. In just 2 hours, we  will examine the basics of processes – what they are, how to document and how to look for the waste elements.

This fast and fun session on Process Analysis will help you to consolidate your existing knowledge and help your business to embed a greater sense of process consistency and design principles.

This session will introduce the core and basic skills regarding business process, procedures and how to understand the flow of work in a written form.

We look at SIPOC as a core BA tool and then introduce the powerful ideas of lean management including value added and non value added process and effort.  Great session to help your business to restart with an eye on clean design and management of a great business.

Join us and learn how to bring business analysis to life across all of your business and start the process of design and standardisation.

Increase focus and revenue

Refresh your business analysis skills

Course Content

Fast Facts

  • Introduction to business process view
  • How to use a SIPOC
  • Value Added and Non Value Added Process view
  • Highly interactive workshop
  • Instructor led by one of our dynamic accredited MCBI facilitators
  • 2 hours of professional development units
  • Digital Credentials issued
  • Small class sizes

5 reasons why this workshop is for you

  1. You have a BA role or responsibilities and you need a way to unite the business’ processes
  2. You’d like to consolidate or learn more about SIPC as a tool
  3. You’d like to be able to create a better visual aid for Business Processes
  4. Organisations that have well defined processes are always more efficient and and you want some of the action
  5. You are a BA looking to refresh your skills in readiness for 2021 without denting your wallet!

Have 6 or more people?


Enquire about having an inhouse session to improve your the skills and commitment to delivering a great customer experiences