Process Mapping Fundamentals



10:00 am – 12:00 pm ACST




One of the most powerful skills of a modern business person is the ability to read and produce high quality process maps for their organisation. A well-constructed process map instantly reduces the risk of any project or misunderstanding by engaging all stakeholders and creating a shared and accurate understanding of the business at hand.

This 2 hour express online training in Process Mapping Fundamentals will provide each participant with a clear understanding of how to create an effective process map, gather the information to populate it and then facilitate the approval of the documents.

We will show participants how to rapidly evaluate a process, which key questions to ask and then how to document the necessary elements. A great session to help build quality artifacts inside your organisation.

Course Content

Fast Facts

5 reasons why you should come along

  1. Process orientation
  2. How to use diagrams effectively
  3. Common symbology
  4. Process maps types and best uses
  5. Development process of great maps
  • Two hour highly interactive workshop
  • Digital credentials issued
  • 2 hours of professional development units
  • Instructor Led by an accredited MCBI Facilitator
  • Small Classes for maximum impact
  1. You have a requirement to document processes in your workplace
  2. You have not had structured training in process mapping and would like to reaffirm or consolidate your knowledge
  3. You sometimes get confused or concerned about what to process map and what not to
  4. You’d like to increase your workplace effectiveness
  5. You work in a team that require access to up to date process maps

‘Our whole team now understands how to process map to a common standard!’


Flinders Ports, 2019

Have 6 or more people?


Enquire about having an inhouse bespoke session to improve your organisations process mapping capability