2 hour interactive online masterclass
Accredited MCBI Facilitator
January 21st, 2021
7:00 am to 9:00 am ACST
Does your team know how to evaluate the strength of a process? Do you BA’s look beyond the process documentation and instead add real value in clarifying where a process might be breaking?
Join us as we jump in and examine the significance of understanding the concept of the Failure Mode Effect on your business process models. A long standing and powerful technique to rapidly look at the way a process is operating and whether you have all the elements in place to create a successful business.
Join us and learn how to use this tool in your teams and develop your BA skills into a new standard of skill and expertise. Great session for Senior Business Analysts and Junior people alike as it brings home the importance of process stability and integrity.
Time to create strong processes
By 2020, more than 40 percent of all data analytics projects will relate to an aspect of customer experience.
Will you know how to lead?