Before you arrive

Preparing for your workshop

Start your learning journey from the first of point of booking and get the most of your event.


You can do this by:

  • Ensuring you know the location and plan your day
  • Advise of any dietary needs for those workshops that offer catering
  • Read or listen to your pre-work to get into the content
  • Listen to the MCBI podcasts
  • Join us uTube and check the free resources


And plan your work days so you can be worry free and enjoy your moment of learning.

Join us on social media

During the workshop

Your workshop will be an exciting event and we encourage you to participate as much as you can.


  • All face to face full day workshops commence at 9am sharp and you may register from 8.45am onward.
  • Online masterclasses commence at the published time and will finish. On occasion a facilitator may elect to stay online if time permits.
  • Advise of any dietary items by emailing
  • You will be provided refreshments for all face to face workshops
  • We encourage you to wear comfortable clothing and suggest an extra jacket if you have a propensity for getting cold
  • Snacks are provided, but if you have special needs please bring these along

COVID Notices

With the changing global environment associated with COVID19 MCBI will keep all parties abreast of changes to schedules and locations as news emerges. We do request you do not attend if you are feeling unwell and we will do our best to reschedule you to a workshop as soon as possible.


Please note if you do attend with signs of sickness you maybe asked to not participate out of consideration for other attendees.

After your workshop

Once you have attended a workshop your real journey begins. This is the time to embed your knowledge and practice your new skills and we’re here to help you become a better performer.


We offer every participant the opportunity to send emails, clarify items and seek support for one month after every workshop. Simply email and we will connect you with your facilitator.


You will also be issued a valuable digital credential via the global Acclaim Platform. Collect your badge and share online to show the world you have a new skill.


Collect and share your credentials

Cancelling and Rescheduling

MCBI wherever possible support students to reschedule to course in the case of genuine illness and within the seven days prior to an event.

For all other cancellation terms and conditions please refer to our full terms and conditions for refund and options.